Terms of purchase

The General Terms and Conditions ("Terms and Conditions") include the website www.kavalifruit.com and shop.kavalifruit.com operated by MPM Research Kft., tax number: 241177842-41, as a service provider ("Operator") and the related web store general terms and conditions.

Please use our services only if you agree with all its points and consider them binding on you.

This document will not be filed, it will only be concluded in electronic form (it is not considered a written contract), and it does not refer to a code of conduct.

Name of the service provider: MPM Research Kft.

The registered office of the service provider is: Rákóczi utca 38, 1039 Budapest.

Scope of activity: Parcel delivery, internet retail

Account number: 10401055-50526688-68821005

Area of operation: Hungary

Phone number: +36 30 990 8095

The service provider's contact information and regularly used electronic mail address for contacting users: info@kavalifruit.com

Company registration number: 01 09 276364

Tax number: 24117784-2-41

Name of registering authority: Capital City Cégbíróság

Data of the hosting provider (webshop):

UNAS Online Kft.
Headquarters: H-9400 Sopron, Kőszegi út 14.
Tax number: 14114113-2-08
Company registration number: 08-09-015594
Registration authority: Company Court of Győr Court
Date of registration: 29.11.2007.
E-mail: unas@unas.hu

Questions not regulated in these Regulations, as well as the interpretation of these Regulations, are governed by Hungarian law, with particular regard to Act V of 2013 on the Civil Code ("Ptk.") and on certain issues of electronic commercial services and services related to the information society CVIII of 2001 the relevant provisions of the law. The mandatory provisions of the relevant legislation apply to the parties without special stipulations. The General Terms and Conditions are valid until withdrawn after 11/01/2022. It covers durable food products ("Products") between the user of the electronic commercial services provided through the shop.kavalifruit.com website operated by MPM Research Kft. ("Operator") and its partners ("User") (hereinafter collectively: "Contracting Parties") " ) for business relationships and legal relationships established in relation to transport within the territory of Hungary. Collectively: includes the rights and obligations of the Parties. The Operator is entitled to unilaterally amend the General Terms and Conditions, if this is caused by a change in the law, provided that the amended General Terms and Conditions do not affect contracts already concluded with Customers. The Operator will publish the amendments on the website on the day they come into effect. If the User enters the webshop website operated by the Operator, even if he is not a registered user, he acknowledges that the provisions of the Regulations are binding on him. We inform the User that in order to make a purchase on the website, it is necessary to accept the General Terms and Conditions in effect at all times. As a copyrighted work, the webshop is protected by copyright. Everything that can be found on the website www.kavalifruit.com or shop.kavalifruit.com is the exclusive property of the Operator. Any copying, distribution, transmission, placement, linking or alteration of the pages or sub-pages and the images, logos and writings contained therein is strictly prohibited without the permission of the Operator. Availability: The Operator ensures that the User receives all the necessary information regarding the use of the webshop, the products, and the purchase at one of the contact details provided.

Availability of the data protection information:

https://shop.kavalifruit.com/shop_help.php?tab=privacy_policy

When using the online store, the Operator treats the personal data provided to it as confidential and does not disclose it to any other party, except in the case of the Operator's courier service (GLS Courier Service, for the delivery of the order).

During browsing of the online store, technical information is recorded for statistical purposes. (IP address, duration of visit, etc.). The Operator will only hand over this data to the authorities if it is legally justified and substantiated. Cookies must be enabled to use the service. If you do not want to allow the use of cookies, you can disable them in your browser settings. If cookies are disabled, certain elements of the service can only be used partially or not at all. A cookie is a file that the server sends to the user's browser and that is stored on the user's computer. No personal data is stored in the cookie.

The Operator uses the data recorded during the order to fulfill the order. The data of the invoice created by the individual IT systems from the order placed on the pages of the online store is recorded with the data provided during the order placement and stored for the period specified in the accounting law in force. You can request the deletion or modification of the User's data at any time in writing at the e-mail address info@kavalifruit.com.

In matters not regulated in these general terms and conditions, the Civil Code, Government Decree 17/1999 (II.5.) on distance contracts, and CVIII of 2001 on certain issues of electronic commercial services and services related to the information society. TV. its provisions shall govern.

By browsing the pages of the online store and placing an order, the User accepts the Operator's general terms and conditions and data management principles.

The range of products available for purchase on the shop.kavalifruit.com website: dried fruits.

The products displayed on the website can be purchased online via the webshop. The price of the products includes the VAT and the packaging fee, but does not include the home delivery fee, as well as the payment fee in the case of cash on delivery.

In the webshop, the Operator displays the name and description of the products in detail, and displays photos of the products. The images displayed on the product data sheet may differ from the real thing, in some cases they are shown as illustrations.

If a promotional price is introduced, the Operator will fully inform the Users about the duration of the promotion.

A detailed description of the ordering process can be found here: https://shop.kavalifruit.com/

The services of the online store can be used with or without registration.

Purchase without registration:

The steps for shopping without registration and shopping after logging in are basically the same. The contents of the basket can be assembled freely, even without logging in. In the first step of the order placement process, the User must choose whether to place the order without registration or after registration or login.

Registration:

In practice, registration means nothing more than that the user's data is remembered and stored by the website, so you do not have to type them in every time you make a purchase.
When entering registration data, it is mandatory to enter real data. By entering the e-mail address, the user automatically subscribes to the webshop's newsletter and consents to sending newsletters about the products to the merchant. The user can unsubscribe from the newsletter at any time.

The User is obliged to keep the password he/she provides confidential. If, during identification, after the User's unique identifier and password were correctly entered, the User's data fell into the possession of an unauthorized third party, the Operator assumes no responsibility for the resulting damages or disadvantages. By entering their e-mail address, users consent to the operator/service provider sending them technical messages. The Operator deletes the registered data from the system upon request. For security reasons, the deletion request will only be valid if the deletion request is confirmed by the user by e-mail, so that it can be avoided that someone intentionally or mistakenly deletes something else from the registration database. Registration is identified by the e-mail address, so an e-mail address can only be registered once.

Registration does not entail any obligations.

The provider's online store is obliged to confirm the arrival of the user's order to the user electronically without delay. If this confirmation is not received by the user within the expected time frame, depending on the nature of the service, but no later than 48 hours after the user's order was sent, the user is released from the obligation to make an offer or contractual obligation. an order and its confirmation shall be deemed to have been received by the service provider or the user when it becomes available to him. The parties may deviate from the above rules if they have agreed.

Online bank card payment: If the User has chosen online payment by bank card, the system will display the secure online payment interface, where you can make the online payment. In all cases, online payments are made through the contracted online payment system of Barion. The bank card data will not reach the merchant. Barion Payment Zrt., which provides the service, is an institution under the supervision of the Hungarian National Bank, license number: H-EN-I-1064/2013 The GLS courier service offers cash and bank card payment options for home delivery, and you can also pay by bank card at parcel machines. The final amount to be paid includes all costs based on the summary of the order and the confirmation letter. The invoice is not included in the package, the Operator sends it electronically to the e-mail address provided by the User using the Számlázz.hu system.

Collection from GLS Parcel Parcel Shop or Automat. In order to receive the shipment, the User is obliged to prove his identity.

Home delivery by courier: Orders from the online store are fulfilled by the GLS courier service. Packages are delivered on working days between 8 a.m. and 5 p.m. Delivery time (first delivery attempt) 3 working days. The courier service will attempt a one-time delivery, the User is obliged to pay the shipping cost of unclaimed packages. The Operator asks the User to inspect the package in front of the delivery person upon delivery, and in the event of damage or missing products, to ask for a report and not to accept the package. The Operator cannot accept a subsequent, undocumented complaint about physical damage to the package.

Shipping fees: Delivery fees range from HUF 1,490 to 1,810 gross (average of the fees determined in advance by the courier service), depending on the weight of the package and the method of payment. (See Delivery conditions menu) When ordering, the online store must indicate the fee to be paid for delivery.

Orders are processed on working days from 8 a.m. to 5 p.m. It is also possible to place an order outside of the times marked as order processing, but if it is placed after the end of working hours, it will only be processed on the following working day.

The general delivery deadline: within 3-5 working days from the confirmation. If the Operator and the User have not agreed on the date of performance, the Operator is obliged to perform the performance in accordance with the contract at the time or within the time specified in the User's notice, or, in the absence of a notice, no later than thirty days from the receipt of the order by the Service Provider. If the Service Provider does not fulfill its obligations under the contract because the product specified in the contract is not available, it is obliged to inform the User immediately and refund the amount paid by the User immediately, but no later than within thirty days. Fulfilling this obligation does not exempt the Service Provider from other consequences of breach of contract.

Procedure for exercising the right of withdrawal: 45/2014 on contracts concluded between absentees. (II. 26.) Pursuant to the regulation of the Government Decree, the User may withdraw from the contract or return the ordered product within 14 calendar days from the date of receipt of the ordered product.

• The User may exercise the right of withdrawal from the date of receipt by the User or a third party indicated by the User, other than the carrier;

• The Operator is obliged to refund the amount paid by the User as compensation immediately, but no later than after the return of the product, if the User has returned the product to the Operator;

• If the User specifically chooses a mode of transport other than the least expensive usual mode of transport, the Operator is not obliged to reimburse the resulting additional costs;

• The Operator may not charge the User an additional fee exceeding the fee payable after using the payment method offered by it;

• The operator of the online store is obliged to ensure that the User expressly acknowledges, when making his/her contract declaration, that his/her declaration entails a payment obligation. If making a declaration involves activating a button or a similar function, the button or a similar function must be marked with an easily readable order with a payment obligation or a corresponding, clearly worded inscription indicating that the making of the contractual declaration entails a payment obligation to be fulfilled in favor of the company after. If the company has not fulfilled its obligations contained in this paragraph, the contract is void. Nullity can only be invoked for the benefit of the User.

• If the User exercises the right of withdrawal specified in Government Decree 45/2014 (II.26.), he must return the product immediately, but no later than fourteen days from the notification of withdrawal, or hand it over to the Operator;

In the case of exercising the right of withdrawal, the User will not be charged any costs other than the cost of returning the product.

The Operator is obliged to indicate the warranty of the ordered products on the packaging. See also: 151/2003. Government decree. PTK's warranty, accessory warranty, product warranty.

The webshop is obliged to inform the User of its registered office, the place of complaint handling - if it is not the same as the place of distribution or sale - and the method adapted to the particularities of the given activity, commercial form or method, as well as the e-mail address of the company in order to communicate complaints, or from your web address. Mailing address: 1039 Budapest, Rákóczi utca 38. email: info@kavalifruit.com

The Service Provider and the User try to settle their disputes amicably. The User and the Service Provider stipulate the jurisdiction of the Pest County Court (1145 Budapest, Thököly út 97-101) for potential legal disputes that cannot be resolved by agreement within 30 (thirty) calendar days under the scope of these Regulations.

The online store on the website shop.kavalifruit.com, MPM Research Kft. company registration number: 01 09 276364, tax number: 24117784-2-41 registered office: 1039 Budapest, Rákóczi utca 38. processes the personal data provided by the customer to fulfill and supplement the General Terms and Conditions , for the processing of electronic orders and shipments and for the necessary communication during the period prescribed by law. Availability of the General Terms and Conditions: https://shop.kavalifruit.com/shop_help.php?tab=terms

1. Personal data controller in accordance with the GDPR (hereinafter: Regulation) MPM Research Kft. company registration number: 24117784-2-41 registered office: 1039 Budapest, Rákóczi utca 38. (hereinafter: "Controller");

2. Contact details of the Operator: Renáta Sebesi, e-mail: info@kavalifruit.com, phone: 06 30 21 55 847

3. Personal data is any information that relates to the identification of a natural person.

1. The Operator processes personal data obtained with the consent of the Customer, which it

collected through a contract concluded during an electronic order created in the e-shop.;

2. The Operator only processes the Customer's identification and contact information, which are necessary for the performance of the contract;

3. The Operator processes personal data for the period prescribed by law for delivery and accounting purposes, as well as for the necessary communication between the contracting parties. Personal data will not be published or transferred to other countries.

The Operator processes the Customer's personal data for the following purposes:

1. Registration on the webshop in accordance with Chapter 4, Section 2 of the GDPR;

2. To fulfill the electronic order created by the Customer (name, address, e-mail, telephone number);

3. Compliance with laws and regulations resulting from the contractual relationship between the Client and the Operator;

4. Personal data is required to fulfill the purchase contract. The contract cannot be concluded without personal data.

1. For the period necessary to fulfill the rights and obligations arising from the contractual relationship, the Operator stores the data for 3 years after the conclusion of the contractual relationship;

2. The data controller must delete all personal data after the time required to store personal data has expired.

The third parties processing the Customer's personal data are subcontractors of the Operator. The services of these subcontractors are essential for the successful fulfillment of the contract for the processing of electronic orders between the Operator and the Customer.

Subcontractors of the Operator

UNAS Online Kft. (webshop operator)

GLS (shipping company)

Google Analytics (website statistics)

Barion (when paying by online bank card)

In accordance with the regulation, the Customer's rights:

1. Right of access to personal data;

2. The right to correct personal data;

3. The right to delete personal data;

4. The right to object to the processing of personal data;

5. The right to data portability;

6. You have the right to withdraw your consent to the processing of personal data in writing

by e-mail: info@kavalifruit.com;

7. In case of suspected violation of the regulation, submit a complaint to the supervisory authority.

1. The Operator declares that it takes all necessary technical and organizational precautions to protect personal data;

2. The Operator has taken technical precautions to secure the data storage areas, in particular by protecting access to the computer with a password, using anti-virus software and regular maintenance of the computers.

Our website uses cookies. A cookie corresponds to a file containing an identifier (letters and numbers) sent by the web server to the web browser and stored by the browser. The identifier is then sent back to the server each time the browser retrieves a particular page from the server. Cookies can be "persistent" or "session" cookies: persistent cookies are stored by the browser and remain valid until the specified expiration date, unless the user deletes them before the expiration date; the session cookie, on the other hand, expires at the end of the user session, when the browser is closed by the user. Cookies usually do not contain any information that could be used to personally identify the user, however, the personal data we store about you may be linked to the information stored in or read from cookies. We only use session cookies on our website.

The web store itself uses the following types of cookies:

Session cookie, essential, does not contain personal data, is automatically deleted at the end of the session, which is 24 minutes on average.

Barion pixel cookies for the purpose of fraud prevention based on the legitimate interest of Barion Zrt.:

(Cookie name, Cookie description and purpose, Service provider, How long it is stored on the device)

The names of the cookies we use on our website and their purposes are described below:

on our website using Google Analytics software to recognize the computer when a user visits the website / tracking users while they navigate the website / the possibility of using the shopping cart on the website / improving the usability of the website / analyzing the use of the website / administering the website / preventing fraud and improving website security / customizing the website for each user /. Name: _ga , _ga_XXXX, storage period 2 years.
on our website, Facebook's primary cookie (name: _fbp) serves to measure the effectiveness of our marketing activities appearing in Facebook services. The storage period is 3 months from the last update.

Most browsers can be set to refuse to accept cookies - for example:

in the Internet Explorer browser (version number 10), you can disable cookies in the settings affecting the override of cookie management by clicking on the following: "Tools", "Internet settings", "Privacy", and finally on the "Advanced" option;

To disable all cookies in Firefox (version 24), click "Tools", "Options", "Privacy", then select "Use custom settings for history" from the drop-down menu and uncheck "Accept cookies" " at option; as well as

To disable all cookies in the Chrome browser (version 29), select the "Customization and control" menu, then click "Settings", "Show advanced settings", "Content settings", and finally select "Prevent data saving on websites" option in the "Cookies" section.

If you disable all cookies, the usability of many websites will deteriorate. Some functions on our website will not be available to you.

You can also delete cookies already stored on your computer - for example:

you must manually delete cookie files in the Internet Explorer browser (version 10) (see https://support.microsoft.com/kb/278835 for a description);

To delete cookies in the Firefox browser (version 24), click "Tools", "Options", "Privacy", then select the "Use custom settings for history" option, then click the "Show cookies" option, and finally the to "Remove All"; as well as

To delete all cookies in the Chrome browser (version 29), select the "Customization and control" menu, then click "Settings", "Show advanced settings", "Clear browsing data", and for the latter, select "All cookies and website data" before clicking "Clear browsing data".

If you delete cookies, the usability of many websites will deteriorate.

1. Placing an electronic order on the shop.kavalifruit.com website

The Customer confirms that he has been informed about all the circumstances of the protection of personal data and fully accepts them;

2. The Customer accepts these rules by checking the box on the purchase order form.

3. The Operator may update these rules at any time. A new, updated version is available on the public website.

These rules will enter into force on November 1, 2022.